Facebook Link Previews Broken (Cloudflare Blocking facebookexternalhit – Critical for Marketing)

I’m reporting a critical issue affecting social sharing for Base44-hosted sites.

Facebook’s Sharing Debugger is consistently returning a 403 response when attempting to scrape pages (e.g. https://www.hope30.com).

After working with support, it was confirmed that:

  • The 403 is caused by Cloudflare WAF blocking Facebook crawler IPs (facebookexternalhit / Facebot)

  • This occurs before the request reaches the app (infrastructure-level)

  • Open Graph tags are correctly implemented in static index.html

  • robots.txt has been updated appropriately

  • The issue is not related to app code or configuration

Impact:

  • Facebook cannot generate link previews (no image, title, or description)

  • This significantly limits the ability to run organic posts and paid ads

  • It affects all Base44 users relying on social sharing

  • It creates a major disadvantage for marketing and growth

Request:

Please implement one of the following solutions:

  1. Whitelist Facebook crawler IPs / user agents at the Cloudflare WAF level

  2. Ensure Base44 apps return a 200 OK response to facebookexternalhit

  3. Provide a server-side rendered (SSR) or pre-rendered HTML response for social crawlers

  4. Offer an official workaround or supported method for proper Open Graph scraping

This is a fundamental requirement for any production website.

Happy to provide additional debugging details if helpful.

Thank you!

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board
💡

Feature Request

Date

About 2 hours ago

Author

Nicole Holland

Subscribe to post

Get notified by email when there are changes.