Storage quota issue

I'm in a bit of a bind and could use some advice from the community.

I have a web app built on Base44, and I'm paying $50 per month for their service. Recently, all the images in my app have stopped loading. After some investigation, it seems I've hit a storage quota limit with Supabase, which I believe Base44 uses for its backend storage.

The problem is, I have no direct access to the Supabase project for my app. The Base44 platform is designed as an all-in-one solution and doesn't provide any interface to manage or view the underlying Supabase storage, so I can't check the usage, upgrade the plan, or delete old files to free up space.

I'm stuck in a frustrating position where I'm paying for a service that's partially broken due to a backend issue I have no control over.

Has anyone else using Base44 run into a similar problem? Is there a known workaround for this? I'm looking for any suggestions on how to resolve this, including:

  • Any hidden settings in Base44 I might have missed.

  • Advice on how to best contact Base44 support for this specific issue.

  • Insights from anyone who understands the Base44 and Supabase integration better.

Thanks in advance for any help you can offer! It's a real roadblock for my project right no

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Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

8 months ago

Author

Praveen Rajasekar

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